Check out the 3 red-boxed areas in this email.
So, back on June on June 9th, I used the "Email the Isle" form on Isle of Capri Casinos' website to ask if there are renderings of their Bettendorf hotel project available anywhere. A mere 12 days later, they sent me an email saying they'd just gotten my message, and would get back to me within 2 days.
It has now been another 9 days with no response, except for one junk email IOC newsletter.
Either they're using homing pigeons to relay messages, or they have a serious customer service problem. I'll let you readers guess which.